Conducting the reference interview : a how-to-do-it manual for librarians / Catherine Sheldrick Ross...
Conducting the reference interview : a how-to-do-it manual for librarians / Catherine Sheldrick Ross...
Conducting the reference interview : a how-to-do-it manual for librarians / Catherine Sheldrick Ross, Kirsti Nilsen, and Marie L. Radford.
About this item
Full title
Author / Creator
Publisher
Chicago : ALA Neal-Schuman, an imprint of the American Library Association, 2019.
Call Numbers
GQ 2020/0551
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
xx, 320 pages ; 28 cm.
Content type
text
Media type
unmediated
Carrier type
volume
Contents
Why bother with a reference interview? -- Setting the stage for the reference interview: the first thirty seconds -- Finding out what they really want to know -- Moving beyond negative closure -- Special contexts for the reference interview -- The reference encounter in virtual environments -- The r...
Publication information
Publisher
Chicago : ALA Neal-Schuman, an imprint of the American Library Association, 2019.
Edition
Third edition.
Place of Publication
Illinois
Date Published
2019.
Subjects
More information
Scope and Contents
Summary
"This book focuses on a key problem that occurs in a reference transaction at the very first step: finding out, quickly and efficiently what the user really wants to know. We offer readers a comprehensive way to tackle the problem though a multi-faceted approach that includes the following elements: explanatory text that summarizes key aspects of e...
Alternative Titles
Full title
Conducting the reference interview : a how-to-do-it manual for librarians / Catherine Sheldrick Ross, Kirsti Nilsen, and Marie L. Radford.
Authors, Artists and Contributors
Author / Creator
Author / Artists
Notes
General note
How-to-do-it manuals for librarians
Includes bibliographical references and index.
Contextual Information
Date Copyright
©2019
Identifiers
Primary Identifiers
Call Numbers
GQ 2020/0551
Record Identifier
74VKaPBmkXxZ
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VKaPBmkXxZ
Other Identifiers
ISBN
9780838917275
DDC
025.52
MMS ID
991024315719402626
