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How to give your users the LIS services they want / Sheila Pantry OBE and Peter Griffiths.

How to give your users the LIS services they want / She...

How to give your users the LIS services they want / Sheila Pantry OBE and Peter Griffiths.

https://devfeature-collection.sl.nsw.gov.au/record/74VKaZvprqvO

How to give your users the LIS services they want / Sheila Pantry OBE and Peter Griffiths.

About this item

Full title

How to give your users the LIS services they want / Sheila Pantry OBE and Peter Griffiths.

Author / Creator

Publisher

London : Facet Pub., 2009.

Date

2009.

Call Numbers

G 2020/0928

Record Identifier

74VKaZvprqvO

MMS ID

991024289317102626

Language

English

Formats

Physical Description

Physical content

vii, 192 pages ; 24 cm

Content type

text

Media type

unmediated

Carrier type

volume

Contents

Why this book? -- Understanding users: the what, why, where, when, how and who -- What is the current knowledge about your users and their needs: is it really predictable? -- Great expectations: how LIS professionals can manage and train users -- Using information about past user behavior -- Making...

Publication information

Publisher

London : Facet Pub., 2009.

Place of Publication

England

Date Published

2009.

More information

Scope and Contents

Summary

This title will help any library or information professional anywhere to take a fresh look at this area and to tackle it in their organization, so as to ensure that their users will always obtain exactly what they want.

Alternative Titles

Full title

How to give your users the LIS services they want / Sheila Pantry OBE and Peter Griffiths.

Authors, Artists and Contributors

Author / Creator

Notes

General note

Includes bibliographical references (pages 137-172) and index.

Contextual Information

Other version (online)

Identifiers

Primary Identifiers

Call Numbers

G 2020/0928

Record Identifier

74VKaZvprqvO

Permalink

https://devfeature-collection.sl.nsw.gov.au/record/74VKaZvprqvO

Other Identifiers

ISBN

9781856046725

DDC

025.52

MMS ID

991024289317102626

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