How to give your users the LIS services they want / Sheila Pantry OBE and Peter Griffiths.
How to give your users the LIS services they want / Sheila Pantry OBE and Peter Griffiths.
About this item
Full title
Author / Creator
Publisher
London : Facet Pub., 2009.
Date
2009.
Call Numbers
G 2020/0928
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
vii, 192 pages ; 24 cm
Content type
text
Media type
unmediated
Carrier type
volume
Contents
Why this book? -- Understanding users: the what, why, where, when, how and who -- What is the current knowledge about your users and their needs: is it really predictable? -- Great expectations: how LIS professionals can manage and train users -- Using information about past user behavior -- Making...
Publication information
Publisher
London : Facet Pub., 2009.
Place of Publication
England
Date Published
2009.
Subjects
More information
Scope and Contents
Summary
This title will help any library or information professional anywhere to take a fresh look at this area and to tackle it in their organization, so as to ensure that their users will always obtain exactly what they want.
Alternative Titles
Full title
How to give your users the LIS services they want / Sheila Pantry OBE and Peter Griffiths.
Authors, Artists and Contributors
Author / Creator
Author / Artists
Notes
General note
Includes bibliographical references (pages 137-172) and index.
Contextual Information
Other version (online)
Identifiers
Primary Identifiers
Call Numbers
G 2020/0928
Record Identifier
74VKaZvprqvO
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VKaZvprqvO
Other Identifiers
ISBN
9781856046725
DDC
025.52
MMS ID
991024289317102626