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Conducting the reference interview : [electronic resource] : a how-to-do-it manual for librarians /...

Conducting the reference interview : [electronic resour...

Conducting the reference interview : [electronic resource] : a how-to-do-it manual for librarians /...

https://devfeature-collection.sl.nsw.gov.au/record/74VKazDEZ8Xg

Conducting the reference interview : [electronic resource] : a how-to-do-it manual for librarians / Catherine Sheldrick Ross, Kirsti Nilsen, and Marie L. Radford.

About this item

Full title

Conducting the reference interview : [electronic resource] : a how-to-do-it manual for librarians / Catherine Sheldrick Ross, Kirsti Nilsen, and Marie L. Radford.

Publisher

Chicago : ALA Neal-Schuman, 2019.

Record Identifier

74VKazDEZ8Xg

MMS ID

991024396915702626

Language

English

Formats

Physical Description

Physical content

1 online resource (xx, 320 pages.)

Content type

text

Media type

computer

Carrier type

online resource

Contents

Why bother with a reference interview? -- The first thirty seconds -- Finding out what they really want to know -- Beyond negative closure -- Special contexts for the reference interview -- The reference encounter in virtual environments -- The readers' advisory interview -- Establishing policy and...

Publication information

Publisher

Chicago : ALA Neal-Schuman, 2019.

Edition

Third edition.

Place of Publication

Illinois

Date Published

2019.

Access and use

Access Conditions

Available for use in the Library. Available from home to registered NSW residents.

More information

Alternative Titles

Full title

Conducting the reference interview : [electronic resource] : a how-to-do-it manual for librarians / Catherine Sheldrick Ross, Kirsti Nilsen, and Marie L. Radford.

Notes

General note

How-to-do-it manuals for librarians

Includes bibliographical references and index.

Contextual Information

Date Copyright

©2019

Identifiers

Primary Identifiers

Record Identifier

74VKazDEZ8Xg

Permalink

https://devfeature-collection.sl.nsw.gov.au/record/74VKazDEZ8Xg

Other Identifiers

ISBN

9780838917992

DDC

025.5/2

MMS ID

991024396915702626