Implementing the IT balanced scorecard : aligning IT with corporate strategy / Jessica Keyes.
Implementing the IT balanced scorecard : aligning IT with corporate strategy / Jessica Keyes.
Implementing the IT balanced scorecard : aligning IT with corporate strategy / Jessica Keyes.
About this item
Full title
Author / Creator
Publisher
Boca Raton, FL : Auerbach Publications, 2005.
Alternative title
Date
2005.
Call Numbers
N658.05/80
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
xxii, 500 p. : ill., map ; 25 cm.
Contents
1. Why balanced scorecard? -- 2. Understanding performance management : balanced scorecard at the corporate level -- 3. Key elements of a balanced scorecard project -- 4. Aligning IT to organizational strategy -- 5. Aligning IT to meet financial objectives -- 6. Aligning IT to meet customer objectiv...
App. J. Resources -- App. K. The e-business audit -- App. L. Establishing a software measurement program -- App. M. Process assets by CMM level : focus on process improvement -- App. N. Selected performance metrics.
Publication information
Publisher
Boca Raton, FL : Auerbach Publications, 2005.
Place of Publication
Florida
Date Published
2005.
Subjects
More information
Alternative Titles
Full title
Implementing the IT balanced scorecard : aligning IT with corporate strategy / Jessica Keyes.
Authors, Artists and Contributors
Author / Creator
Notes
General note
Includes bibliographical references and index.
Identifiers
Primary Identifiers
Call Numbers
N658.05/80
Record Identifier
74VKddak0oJX
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VKddak0oJX
Other Identifiers
ISBN
9780849326219 (alk. paper)
0849326214 (alk. paper)
DDC
658.05
MMS ID
991019850039702626
