IT service management : an introduction based on ITIL / chief editor: Jan van Bon ; editors: Mike Pi...
IT service management : an introduction based on ITIL / chief editor: Jan van Bon ; editors: Mike Pi...
IT service management : an introduction based on ITIL / chief editor: Jan van Bon ; editors: Mike Pieper, Annelies van der Veen.
About this item
Full title
IT service management : an introduction based on ITIL / chief editor: Jan van Bon ; editors: Mike Pieper, Annelies van der Veen.
Publisher
[Netherlands] : Van Haren Publishing, 2004.
Date
2004.
Call Numbers
N004.068/14 , CHECK
Record Identifier
74VKpzooA46X
MMS ID
991019292779702626
Language
English
Formats
Physical Description
Physical content
240 p. : ill. ; 24 cm.
Publication information
Publisher
[Netherlands] : Van Haren Publishing, 2004.
Edition
2nd ed.
Date Published
2004.
Subjects
More information
Alternative Titles
Full title
IT service management : an introduction based on ITIL / chief editor: Jan van Bon ; editors: Mike Pieper, Annelies van der Veen.
Authors, Artists and Contributors
Notes
General note
"itSMF - the IT Service Management Forum" -- at head of cover title.
Title from colophon, p. 4.
Bibliography: p. 239.
Identifiers
Primary Identifiers
Call Numbers
N004.068/14 , CHECK
Record Identifier
74VKpzooA46X
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VKpzooA46X
Other Identifiers
ISBN
9077212280
9789077212288
DDC
004.068
MMS ID
991019292779702626
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