Managing and improving service quality and delivery / L. Randall and M. Senior.
Managing and improving service quality and delivery / L. Randall and M. Senior.
Managing and improving service quality and delivery / L. Randall and M. Senior.
About this item
Full title
Managing and improving service quality and delivery / L. Randall and M. Senior.
Author / Creator
Publisher
Letchworth : Technical Communications, c1992.
Call Numbers
NQ658.562/45
Record Identifier
74VKqZD0aVE3
MMS ID
991020137509702626
Language
English
Formats
Physical Description
Physical content
v, 73 p. : ill. ; 30 cm.
Publication information
Publisher
Letchworth : Technical Communications, c1992.
Series
Place of Publication
England
Date Published
c1992.
Subjects
More information
Alternative Titles
Full title
Managing and improving service quality and delivery / L. Randall and M. Senior.
Contextual Information
Date Copyright
c1992.
Identifiers
Primary Identifiers
Call Numbers
NQ658.562/45
Record Identifier
74VKqZD0aVE3
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VKqZD0aVE3
Other Identifiers
ISBN
0946655642 (spiral) :
9780748719075
0748719075
9780946655649 (spiral) :
MMS ID
991020137509702626
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