Delivering Australian government services : managing multiple channels / Department of Finance and A...
Delivering Australian government services : managing multiple channels / Department of Finance and Administration, Australian Government Information Management Office.
About this item
Full title
Publisher
[Canberra, A.C.T.] : Commonwealth of Australia, 2006.
Date
2006.
Call Numbers
N351.94/ 13
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
vi, 28 p. ; 25 cm.
Publication information
Publisher
[Canberra, A.C.T.] : Commonwealth of Australia, 2006.
Place of Publication
Australian Capital Territory
Date Published
2006.
Access and use
Access Conditions
"Resources": p. 25-28.
Subjects
More information
Scope and Contents
Summary
"Managing Multiple Channels recognises that Australian Government agencies deliver services to customers/citizens through a variety of channels (shop fronts, call centres, websites, etc) and outlines a process for aligning customer needs, services and channel provision"--Website.
Alternative Titles
Full title
Delivering Australian government services : managing multiple channels / Department of Finance and Administration, Australian Government Information Management Office.
Portion of title
Managing multiple channels.
Authors, Artists and Contributors
Notes
Additional physical form availability note
Also available online (viewed 13 July 2006) at: http://www.agimo.gov.au/__data/assets/pdf_file/50424/611v7_DFA_-_MMC.pdf.
Identifiers
Primary Identifiers
Call Numbers
N351.94/ 13
Record Identifier
74VKvVK3wWjO
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VKvVK3wWjO
Other Identifiers
DDC
351.94
MMS ID
991021539389702626
