Benchmarking for competitive advantage / Tony Bendell, Louise Boulter, and John Kelly.
Benchmarking for competitive advantage / Tony Bendell, Louise Boulter, and John Kelly.
Benchmarking for competitive advantage / Tony Bendell, Louise Boulter, and John Kelly.
About this item
Full title
Author / Creator
Publisher
London : Financial Times : Pitman Pub., 1993.
Uniform title
Date
1993.
Call Numbers
N658.562/134
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
266 p. : ill. ; 24 cm.
Contents
1. So what's so special about Benchmarking? -- 2. Total Quality Management, business processes and the need for external comparisons -- 3. The pre-history of Benchmarking -- 4. The Birth of Benchmarking - the Xerox approach -- 5. What it's all about - The Benchmarking process -- 6. Internal Benchmar...
Publication information
Publisher
London : Financial Times : Pitman Pub., 1993.
Place of Publication
England
Date Published
1993.
Subjects
More information
Alternative Titles
Full title
Benchmarking for competitive advantage / Tony Bendell, Louise Boulter, and John Kelly.
Variant title
Financial times (London, England)
Authors, Artists and Contributors
Author / Creator
Author / Artists
Notes
General note
Financial Times/Pitman Publishing series.
Includes index.
Identifiers
Primary Identifiers
Call Numbers
N658.562/134
Record Identifier
74VKvgBxmkvO
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VKvgBxmkvO
Other Identifiers
ISBN
0273601687
9780273601685 :
0273601687 :
9780273601685
DDC
658.562
MMS ID
991021594719702626
