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Customer satisfaction measurement : a handbook for users of AS/NZS ISO 9001:2000 / Fadil Pedic.

Customer satisfaction measurement : a handbook for user...

Customer satisfaction measurement : a handbook for users of AS/NZS ISO 9001:2000 / Fadil Pedic.

https://devfeature-collection.sl.nsw.gov.au/record/74VKw50v27Nb

Customer satisfaction measurement : a handbook for users of AS/NZS ISO 9001:2000 / Fadil Pedic.

About this item

Full title

Customer satisfaction measurement : a handbook for users of AS/NZS ISO 9001:2000 / Fadil Pedic.

Author / Creator

Publisher

Sydney : Standards Australia, 2004.

Date

2004.

Call Numbers

Standards Australia vertical file

Record Identifier

74VKw50v27Nb

MMS ID

991018524859702626

Language

English

Formats

Physical Description

Physical content

vi, 31 p. ; 30 cm.

Publication information

Publisher

Sydney : Standards Australia, 2004.

Date Published

2004.

More information

Alternative Titles

Full title

Customer satisfaction measurement : a handbook for users of AS/NZS ISO 9001:2000 / Fadil Pedic.

Authors, Artists and Contributors

Author / Creator

Notes

General note

SAA HB ; 251-2004.

July 2004.

Identifiers

Primary Identifiers

Call Numbers

Standards Australia vertical file

Record Identifier

74VKw50v27Nb

Permalink

https://devfeature-collection.sl.nsw.gov.au/record/74VKw50v27Nb

Other Identifiers

ISBN

0733761992

9780733761997

MMS ID

991018524859702626

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