Managing the professional service firm / David H. Maister.
Managing the professional service firm / David H. Maister.
About this item
Full title
Author / Creator
Publisher
New York : Free Press ; Toronto : Maxwell Macmillan Canada ; Maxwell Macmillan International, c1993.
Call Numbers
N658/375
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
xvi, 376 p. : ill. ; 25 cm.
Contents
Pt. 1. Basic Matters. 1. A Question of Balance. 2. The Professional Firm Life Cycle. 3. Profitability: Health and Hygiene. 4. Solving the Underdelegation Problem -- Pt. 2. Client Matters. 5. The Practice Development Package. 6. Listening to Clients. 7. Quality Work Doesn't Mean Quality Service. 8. A...
27. The One-Firm Firm. 28. Hunters and Farmers. 29. Making the Network Work. 30. Creating the Collaborative Firm. 31. Coordinating Industry Specialty Groups -- Pt. 7. Final Thoughts. 32. Asset Management.
Publication information
Publisher
New York : Free Press ; Toronto : Maxwell Macmillan Canada ; Maxwell Macmillan International, c1993.
Place of Publication
New York (State)
Date Published
c1993.
Subjects
More information
Alternative Titles
Full title
Managing the professional service firm / David H. Maister.
Authors, Artists and Contributors
Author / Creator
Notes
General note
Paperback ed.: 1997.
Includes bibliographical references (p. 365-366) and index.
Contextual Information
Date Copyright
c1993.
Identifiers
Primary Identifiers
Call Numbers
N658/375
Record Identifier
74VMBgrMp5dl
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VMBgrMp5dl
Other Identifiers
ISBN
0684834316 (pbk)
9780684834313 (pbk) :
0684834316 (pbk) :
9780029197820 :
0029197821 :
9780029197820
0029197821
9780684834313 (pbk)
DDC
658
MMS ID
991002435299702626
