Disease management sourcebook : basic consumer health information about coping with chronic and serious illnesses, navigating the health care system, communicating with health care providers, assessing health care quality, and making informed health care decisions, including facts about second opinions, hospitalization, surgery, and medications; along with a section about children with chronic conditions, information about legal, financial, and insurance issues, a glossary of related terms, and directories of additional resources / edited by Joyce Brennfleck Shannon.