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How customers think : essential insights into the mind of the market / Gerald Zaltman.

How customers think : essential insights into the mind ...

How customers think : essential insights into the mind of the market / Gerald Zaltman.

https://devfeature-collection.sl.nsw.gov.au/record/74Vv0bP3pyvA

How customers think : essential insights into the mind of the market / Gerald Zaltman.

About this item

Full title

How customers think : essential insights into the mind of the market / Gerald Zaltman.

Author / Creator

Publisher

Boston, Mass. : Harvard Business School Press, c2003.

Call Numbers

N658.8342/50

Record Identifier

74Vv0bP3pyvA

MMS ID

991015900079702626

Language

English

Formats

Physical Description

Physical content

xxii, 323 p. : ill. ; 25 cm.

Contents

Pt. I. Preparing for an Expedition -- 1. A Voyage from the Familiar -- 2. A Voyage to New Frontiers -- Pt. II. Understanding the Mind of the Market -- 3. Illuminating the Mind: Consumers' Cognitive Unconscious -- 4. Interviewing the Mind/Brain: Metaphor Elicitation -- 5. Interviewing the Mind/Brain:...

Publication information

Publisher

Boston, Mass. : Harvard Business School Press, c2003.

Place of Publication

Massachusetts

Date Published

c2003.

More information

Alternative Titles

Full title

How customers think : essential insights into the mind of the market / Gerald Zaltman.

Authors, Artists and Contributors

Author / Creator

Notes

General note

Includes bibliographical references and index.

Contextual Information

Date Copyright

c2003.

Identifiers

Primary Identifiers

Call Numbers

N658.8342/50

Record Identifier

74Vv0bP3pyvA

Permalink

https://devfeature-collection.sl.nsw.gov.au/record/74Vv0bP3pyvA

Other Identifiers

ISBN

1578518261 :

9781578518265 (alk. paper)

1578518261 (alk. paper)

9781578518265 :

9781578518265

1578518261

9781578518265 (hbk. : alk. paper)

1578518261 (hbk. : alk. paper)

9781578518265 (paper)

1578518261 (paper)

DDC

658.8342

MMS ID

991015900079702626

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