The service management course : cases and readings / W. Earl Sasser, Jr., Christopher W.L. Hart, Jam...
The service management course : cases and readings / W. Earl Sasser, Jr., Christopher W.L. Hart, Jam...
The service management course : cases and readings / W. Earl Sasser, Jr., Christopher W.L. Hart, James L. Heskett.
About this item
Full title
Author / Creator
Publisher
New York : Free Press ; Toronto : Maxwell Macmillan Canada ; Maxwell Macmillan International, c1991.
Call Numbers
N658/302
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
x, 977 p. : ill. ; 26 cm.
Publication information
Publisher
New York : Free Press ; Toronto : Maxwell Macmillan Canada ; Maxwell Macmillan International, c1991.
Place of Publication
New York (State)
Date Published
c1991.
Subjects
More information
Alternative Titles
Full title
The service management course : cases and readings / W. Earl Sasser, Jr., Christopher W.L. Hart, James L. Heskett.
Authors, Artists and Contributors
Author / Creator
Author / Artists
Notes
General note
Includes bibliographical references.
Contextual Information
Date Copyright
c1991.
Identifiers
Primary Identifiers
Call Numbers
N658/302
Record Identifier
74Vv5gVVzXBO
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74Vv5gVVzXBO
Other Identifiers
ISBN
0029140919
9780029140918
DDC
658
MMS ID
991017760009702626
