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Conducting the reference interview : a how-to-do-it manual for librarians / Catherine Sheldrick Ross...

Conducting the reference interview : a how-to-do-it man...

Conducting the reference interview : a how-to-do-it manual for librarians / Catherine Sheldrick Ross...

https://devfeature-collection.sl.nsw.gov.au/record/74Vv7VBwepXg

Conducting the reference interview : a how-to-do-it manual for librarians / Catherine Sheldrick Ross, Kirsti Nilsen, and Marie L. Radford.

About this item

Full title

Conducting the reference interview : a how-to-do-it manual for librarians / Catherine Sheldrick Ross, Kirsti Nilsen, and Marie L. Radford.

Publisher

New York ; London : Neal-Schuman Publishers Inc., c2009.

Call Numbers

NQ020.705/4

Record Identifier

74Vv7VBwepXg

MMS ID

991008772669702626

Language

English

Formats

Physical Description

Physical content

xiv, 290 p. ; 28 cm.

Contents

Why bother with a reference interview? -- Setting the stage for the reference interview : the first thirty seconds -- Finding out what they really want to know -- Beyond negative closure -- Special contexts for the reference interview -- The reference encounter in virtual environments -- The readers...

Publication information

Publisher

New York ; London : Neal-Schuman Publishers Inc., c2009.

Edition

2nd ed.

Place of Publication

New York (State)

Date Published

c2009.

More information

Alternative Titles

Full title

Conducting the reference interview : a how-to-do-it manual for librarians / Catherine Sheldrick Ross, Kirsti Nilsen, and Marie L. Radford.

Authors, Artists and Contributors
Notes

General note

How-to-do-it manuals ; no. 166.

Includes bibliographical references and index.

Contextual Information

Date Copyright

c2009.

Identifiers

Primary Identifiers

Call Numbers

NQ020.705/4

Record Identifier

74Vv7VBwepXg

Permalink

https://devfeature-collection.sl.nsw.gov.au/record/74Vv7VBwepXg

Other Identifiers

ISBN

9781555706555 (pbk.)

DDC

025.52

MMS ID

991008772669702626

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