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Measuring service quality / Martha Kyrillidou and Fred M. Heath, issue editors.

Measuring service quality / Martha Kyrillidou and Fred M. Heath, issue editors.

https://devfeature-collection.sl.nsw.gov.au/record/74Vv85VD2RxZ

Measuring service quality / Martha Kyrillidou and Fred M. Heath, issue editors.

About this item

Full title

Measuring service quality / Martha Kyrillidou and Fred M. Heath, issue editors.

Publisher

Urbana-Champaign, Ill. : University of Illinois Graduate School of Library and Information Science, 2001.

Date

2001.

Call Numbers

N020.6/44

Record Identifier

74Vv85VD2RxZ

MMS ID

991014371249702626

Language

English

Formats

Physical Description

Physical content

p. 541-799 ; ill. ; 23 cm.

Publication information

Publisher

Urbana-Champaign, Ill. : University of Illinois Graduate School of Library and Information Science, 2001.

Place of Publication

Illinois

Date Published

2001.

More information

Alternative Titles

Full title

Measuring service quality / Martha Kyrillidou and Fred M. Heath, issue editors.

Authors, Artists and Contributors
Notes

General note

Library trends, 0024-2594 ; v. 49 no. 4.

"Spring 2001."

Includes bibliographical references.

Includes index.

Identifiers

Primary Identifiers

Call Numbers

N020.6/44

Record Identifier

74Vv85VD2RxZ

Permalink

https://devfeature-collection.sl.nsw.gov.au/record/74Vv85VD2RxZ

Other Identifiers

DDC

025.5

MMS ID

991014371249702626

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