Customer service : empowerment and entrapment / edited by Andrew Sturdy, Irena Grugulis and Hugh Wil...
Customer service : empowerment and entrapment / edited by Andrew Sturdy, Irena Grugulis and Hugh Wil...
Customer service : empowerment and entrapment / edited by Andrew Sturdy, Irena Grugulis and Hugh Willmott.
About this item
Full title
Publisher
Basingstoke : Palgrave, 2001.
Date
2001.
Call Numbers
N658.812/115
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
xi, 215 p. ; 24 cm.
Publication information
Publisher
Basingstoke : Palgrave, 2001.
Place of Publication
England
Date Published
2001.
Subjects
More information
Alternative Titles
Full title
Customer service : empowerment and entrapment / edited by Andrew Sturdy, Irena Grugulis and Hugh Willmott.
Authors, Artists and Contributors
Author / Artists
Notes
General note
Critical perspectives on work and organisations.
Includes bibliographical references and index.
Identifiers
Primary Identifiers
Call Numbers
N658.812/115
Record Identifier
74Vv8ZKWMZJd
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74Vv8ZKWMZJd
Other Identifiers
ISBN
0333735358 (series)
9780333946077 (pbk.) :
0333946073 (pbk.) :
9780333735350(series)
0333735358(series)
9780333946077 (pbk.)
0333946073 (pbk.)
9780333946077
0333946073
9780333735350 (series)
DDC
658.812
MMS ID
991014072669702626
