Centrelink's complaints handling system : Centrelink / the Auditor-General.
Centrelink's complaints handling system : Centrelink / the Auditor-General.
Centrelink's complaints handling system : Centrelink / the Auditor-General.
About this item
Full title
Author / Creator
Publisher
Canberra : Australian National Audit Office, c2009.
Call Numbers
N354.94007/ 5
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
118 p. : col. ill. ; 25 cm. + 1 booklet (11 p. ; 21 cm.)
Publication information
Publisher
Canberra : Australian National Audit Office, c2009.
Series
Place of Publication
Australian Capital Territory
Date Published
c2009.
Access and use
Access Conditions
Commonwealth of Australia 2009.
Subjects
More information
Alternative Titles
Full title
Centrelink's complaints handling system : Centrelink / the Auditor-General.
Authors, Artists and Contributors
Author / Creator
Author / Artists
Notes
General note
The Auditor-General audit report, 1036-7632 ; no. 22, 2008-09.
Performance audit / Australian National Audit Office.
"Audit team: Nathan Williamson ... [et. al.]"--P. 4.
Includes bibliographical references and index.
On booklet: Under embargo until tabled 17 February 2009.
"The objective of the audit was to review the effectiveness and efficiency of Centrelink's customer feedback system and the progress Centrelink had made in implementing the recommendations of the 2004-05 audit and the subsequent JCPAA inquiry"--P. 14....
Contextual Information
Date Copyright
c2009.
Identifiers
Primary Identifiers
Call Numbers
N354.94007/ 5
Record Identifier
74VvD3P5yJKZ
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VvD3P5yJKZ
Other Identifiers
ISBN
0642810532
9780642810533
DDC
352.4390994
MMS ID
991004928629702626
