Market-driven health care : who wins, who loses in the transformation of America's largest service i...
Market-driven health care : who wins, who loses in the transformation of America's largest service i...
Market-driven health care : who wins, who loses in the transformation of America's largest service industry / Regina E. Herzlinger.
About this item
Full title
Author / Creator
Publisher
Reading, Mass. : Addison-Wesley Pub., c1997.
Call Numbers
N362.10973/53
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
xxvii, 379 p. ; 24 cm.
Contents
Pt. I. What Consumers Want: Convenience and Mastery. 1. The Consumer Revolution. 2. When Patients Won't Remain Patient. 3. Give Me Mastery or Give Me Death: The New Health Care Activist. 4. The Health Care System That Provides Convenience and Mastery -- Pt. 2. What Payers Want: Quality and Lower Cos...
Publication information
Publisher
Reading, Mass. : Addison-Wesley Pub., c1997.
Place of Publication
Massachusetts
Date Published
c1997.
Subjects
More information
Scope and Contents
Summary
In Market-Driven Health Care, Regina Herzlinger translates the most urgent lessons of American business for the health care industry today. She explains how consumer demand for information and convenience, along with technology and new organizational structures, are creating health care delivery systems that offer high quality and low costs; she sh...
Alternative Titles
Full title
Market-driven health care : who wins, who loses in the transformation of America's largest service industry / Regina E. Herzlinger.
Authors, Artists and Contributors
Author / Creator
Notes
General note
Includes bibliographical references (p. 293-363) and index.
Contextual Information
Date Copyright
c1997.
Identifiers
Primary Identifiers
Call Numbers
N362.10973/53
Record Identifier
74VvDlRowaWX
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VvDlRowaWX
Other Identifiers
ISBN
0201489945
9780201489941
DDC
362.10973
MMS ID
991005104539702626
