Defusing the angry patron : a how-to-do-it manual for librarians and paraprofessionals / Rhea Joyce...
Defusing the angry patron : a how-to-do-it manual for librarians and paraprofessionals / Rhea Joyce...
Defusing the angry patron : a how-to-do-it manual for librarians and paraprofessionals / Rhea Joyce Rubin.
About this item
Full title
Author / Creator
Publisher
New York : Neal-Schuman Publishers, c2000.
Call Numbers
NQ025.5/28
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
xi, 99 p. ; 28 cm.
Publication information
Publisher
New York : Neal-Schuman Publishers, c2000.
Place of Publication
New York (State)
Date Published
c2000.
Subjects
More information
Alternative Titles
Full title
Defusing the angry patron : a how-to-do-it manual for librarians and paraprofessionals / Rhea Joyce Rubin.
Authors, Artists and Contributors
Author / Creator
Notes
General note
How to-do-it manuals for librarians ; no. 100.
Includes bibliographical references (p. 91-93) and index.
Contextual Information
Date Copyright
c2000.
Identifiers
Primary Identifiers
Call Numbers
NQ025.5/28
Record Identifier
74VvGvbKl43M
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VvGvbKl43M
Other Identifiers
ISBN
1555703720(pbk.) :
9781555703721
1555703720
9781555703721(pbk.) :
DDC
025.5
MMS ID
991012545169702626
