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Profiting from teleservices : an operational guide to call center technologies.

Profiting from teleservices : an operational guide to c...

Profiting from teleservices : an operational guide to call center technologies.

https://devfeature-collection.sl.nsw.gov.au/record/74VvNEL5z7GO

Profiting from teleservices : an operational guide to call center technologies.

About this item

Full title

Profiting from teleservices : an operational guide to call center technologies.

Author / Creator

Publisher

New York ; London : McGraw-Hill, 2000.

Date

2000.

Record Identifier

74VvNEL5z7GO

MMS ID

991012956749702626

Language

English

Formats

Physical Description

Physical content

450p. : ill. ; 24 cm.

Publication information

Publisher

New York ; London : McGraw-Hill, 2000.

Place of Publication

United States of America

Date Published

2000.

More information

Alternative Titles

Full title

Profiting from teleservices : an operational guide to call center technologies.

Authors, Artists and Contributors

Author / Creator

Notes

General note

Includes bibliographical references.

Identifiers

Primary Identifiers

Record Identifier

74VvNEL5z7GO

Permalink

https://devfeature-collection.sl.nsw.gov.au/record/74VvNEL5z7GO

Other Identifiers

ISBN

0070164304 :

9780070164307 :

DDC

384.3

MMS ID

991012956749702626

How to access this item