Improving service. Module 8. Service burnout [videorecording].
Improving service. Module 8. Service burnout [videorecording].
About this item
Full title
Publisher
[Middle Park, vic.] : Seven Dimensions [production company], 1988.
Date
1988.
Call Numbers
VB1612
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
1 videocassette (VHS) (17 min.) : sd., col. ; 1/2 in. + 1 facilitator's guide (38 p.).
Contents
Burnout (17 min.).
Publication information
Publisher
[Middle Park, vic.] : Seven Dimensions [production company], 1988.
Analytical title
Service burnout.
Place of Publication
Victoria
Date Published
1988.
Subjects
More information
Scope and Contents
Summary
Module 8 of an 8 module series discusses the idea that service burnout is a stress reaction suffered by many frontline and service staff. This module covers physical and emotional symptoms, effects on customer service, how to prevent burnout and how to remedy existing cases of burnout.
Alternative Titles
Full title
Improving service. Module 8. Service burnout [videorecording].
Variant title
Service burnout.
Authors, Artists and Contributors
Author / Artists
Notes
General note
Series created by Eve Ash and Peter Quarry.
Identifiers
Primary Identifiers
Call Numbers
VB1612
Record Identifier
74VvNLpKZmVA
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VvNLpKZmVA
Other Identifiers
MMS ID
991012932059702626
