xii, 276 p. : ill. ; 24 cm.

Machine generated contents note: 1.The end of the line -- Talk about a revolution -- The story in outline -- The view from the top -- The view from practice -- 2.Getting into work -- Breakdowns large and small -- Large-scale breakdowns -- Smaller-scale breakdowns -- Breakdowns with tragic consequenc...

Contents note continued: Organizing = effort + magic -- Work emerges -- Self-organizing -- Networks of conversations -- Relationships -- Spaces for conversations -- 5.Left-brain management and right-brain organizing -- Parallel universes at work -- Left-brain management and right-brain organizing --...

Contents note continued: Boundaries as bridges and barriers -- Fragmentation contributes to boundaries -- Multitasking makes connections tricky -- Put it down to wicked problems -- These are collective problems -- The work of aligning (the "bottom line" of organizing) -- What aligning is and isn't -...

Contents note continued: 10.In search of low-control organizing practices: community, care, cooperation, and commitment -- The catch-22 of new practices -- Alternatives to control and compliance -- Communities of practice -- What is the secret? -- Caring relationships make the difference -- The spir...

Contents note continued: Conversations for commitments -- Conversations for accountability -- Accountability as a way of being -- There is a place for rules -- Conversations for accountability serve a dual purpose -- Keeping talk and tools separate -- 13.Organizing moves -- We are still short of an...

Contents note continued: The IT cavalry to the rescue? -- Most IT departments don't understand collaboration -- Putting tools in the hands of users -- The importance of being present -- Casting around for partners -- Keeping an eye on your purpose -- Encourage active participation -- 15.Good work wa...