Total quality management [videorecording] / presented by Robert Anderson.
Total quality management [videorecording] / presented by Robert Anderson.
About this item
Full title
Author / Creator
Publisher
[Los Angeles, Calif.] : H. Silver & Assoc. Inc. ; [North Sydney : Technology Training Corporation] [distributor], c1990.
Call Numbers
VB3860 , VB3860 (pts. A & B)
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
2 videocassettes (VHS) (59 min.) : sd., col. ; 1/2 in. + 1 book (various pagings :ill. ; 28 cm.)
Publication information
Publisher
[Los Angeles, Calif.] : H. Silver & Assoc. Inc. ; [North Sydney : Technology Training Corporation] [distributor], c1990.
Place of Publication
California
Date Published
c1990.
Subjects
More information
Scope and Contents
Summary
Video 1. Executive summary: Understanding and managing TQM. What is TQM? How do you implement TQM? Specific implementation examples - concurrent engineering, SPC, variability reduction, et al. Video 2. TQM in the marketing process. Determining customer needs/product attributes. Developing the TQM Implementation Plan. Rules for writing winning new...
Alternative Titles
Full title
Total quality management [videorecording] / presented by Robert Anderson.
Authors, Artists and Contributors
Author / Creator
Author / Artists
Notes
General note
The Hy Silver video learning series ; no. 4.
Accompanied by: Total quality management.
Contextual Information
Date Copyright
c1990.
Identifiers
Primary Identifiers
Call Numbers
VB3860 , VB3860 (pts. A & B)
Record Identifier
74VvQ7PbVO43
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VvQ7PbVO43
Other Identifiers
MMS ID
991014485159702626
