Inside Home Depot : how one company revolutionized an industry through the relentless pursuit of gro...
Inside Home Depot : how one company revolutionized an industry through the relentless pursuit of gro...
Inside Home Depot : how one company revolutionized an industry through the relentless pursuit of growth / Chris Roush.
About this item
Full title
Author / Creator
Publisher
New York : McGraw-Hill, c1999.
Call Numbers
N381.45683/1
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
ix, 266 p., [4] p. of plates : ill. ; 24 cm.
Contents
Prologue: The Beginning -- 1. Home Depot Boot Camp -- 2. Bleeding Orange Culture -- 3. Going for the Gold -- 4. Bleeding Orange Attacked -- 5. Customer Service is Job No. 1 -- 6. Teach the Customer -- 7. Home Depot's Foes -- 8. Getting Involved -- 9. At a Crossroads -- 10. The Expo Factor -- 11. Hom...
Publication information
Publisher
New York : McGraw-Hill, c1999.
Place of Publication
New York (State)
Date Published
c1999.
Subjects
More information
Scope and Contents
Summary
"Inside Home Depot takes you behind the scenes to discover the secrets of success of this retail giant - how, in just twenty years, Home Depot has not only changed the way hardware is sold, Home Depot has also elevated the superstore concept to a new level of success. With an impressive chain of stores that continues to revolutionize the retail lan...
Alternative Titles
Full title
Inside Home Depot : how one company revolutionized an industry through the relentless pursuit of growth / Chris Roush.
Authors, Artists and Contributors
Author / Creator
Notes
General note
Includes bibliographical references and index.
Contextual Information
Date Copyright
c1999.
Related resource (online)
Other version (online)
Identifiers
Primary Identifiers
Call Numbers
N381.45683/1
Record Identifier
74VvVW2JJOJd
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VvVW2JJOJd
Other Identifiers
ISBN
0071340955 (acid-free paper)
9780071340953 (acid-free paper)
DDC
381.456830973
MMS ID
991010086929702626
