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Quality : an introduction / John Beckford.

Quality : an introduction / John Beckford.

Quality : an introduction / John Beckford.

https://devfeature-collection.sl.nsw.gov.au/record/74VvbK5yvzdM

Quality : an introduction / John Beckford.

About this item

Full title

Quality : an introduction / John Beckford.

Author / Creator

Publisher

London ; New York : Routledge, 2002.

Date

2002.

Call Numbers

N658.562/197

Record Identifier

74VvbK5yvzdM

MMS ID

991014788949702626

Language

English

Formats

Physical Description

Physical content

p. cm.

Contents

Pt. 1. Introducing Quality -- 1. The Quality Imperative -- 2. Quality: A Strategic Decision? -- 3. Barriers to Quality -- 4. The Emergence of Management -- Pt. 2. The Quality Gurus -- 5. Philip B. Crosby -- 6. W. Edwards Deming -- 7. Armand V. Feigenbaum -- 8. Kaoru Ishikawa -- 9. Joseph M. Juran --...

29. Stakeholder Participation -- 30. Implementing Quality Programmes.

Publication information

Publisher

London ; New York : Routledge, 2002.

Edition

2nd ed.

Place of Publication

England

Date Published

2002.

More information

Alternative Titles

Full title

Quality : an introduction / John Beckford.

Authors, Artists and Contributors

Author / Creator

Notes

General note

Includes bibliographical references and index.

Identifiers

Primary Identifiers

Call Numbers

N658.562/197

Record Identifier

74VvbK5yvzdM

Permalink

https://devfeature-collection.sl.nsw.gov.au/record/74VvbK5yvzdM

Other Identifiers

ISBN

0415259193 (pbk.)

9780415259187

0415259185

9780415259194 (pbk.)

DDC

658.562

MMS ID

991014788949702626

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