Conflict management : a practical guide / Peter Condliffe.
Conflict management : a practical guide / Peter Condliffe.
About this item
Full title
Author / Creator
Publisher
Chatswood, N.S.W. : LexisNexis Butterworths, ©2012.
Call Numbers
H 2013/2410 , G 2013/3770
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
xxi, 512 p. : ill. ; 24 cm.
Contents
Preface. Opening the time capsule -- 1. Understanding conflict -- 2. Responding to conflict -- 3. Managing difficult conversations and complaints -- 4. The rise of ADR -- 5. Collaborative conflict management and practice -- 6. Negotiation -- 7. Mediation -- 8. Restorative justice and conferencing --...
Publication information
Publisher
Chatswood, N.S.W. : LexisNexis Butterworths, ©2012.
Edition
4th ed.
Place of Publication
New South Wales
Date Published
©2012.
Subjects
Subject Keywords
- Australian
More information
Scope and Contents
Summary
This is a Practical Guide, will provide you with an overview of the major developments and issues concerning alternative dispute resolution (ADR) in Australia and equip you to better practice in key areas including negotiation, mediation, restorative justice and organisational contexts. Developed over 20 years of professional practice, this book is...
Alternative Titles
Full title
Conflict management : a practical guide / Peter Condliffe.
Authors, Artists and Contributors
Author / Creator
Notes
General note
Previous ed.: 2008.
Includes bibliographical references and index.
Audience note
Technical/Vocational/TAFE, Tertiary/Undergraduate, Postgraduate.
Additional physical form availability note
Also available online.
Contextual Information
Date Copyright
©2012.
Identifiers
Primary Identifiers
Call Numbers
H 2013/2410 , G 2013/3770
Record Identifier
74VvjlzG84DA
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VvjlzG84DA
Other Identifiers
ISBN
040933216X (pbk)
9780409332162 (pbk.)
DDC
303.69
MMS ID
991015321589702626
