Managing quality customer service / William B. Martin.
Managing quality customer service / William B. Martin.
About this item
Full title
Managing quality customer service / William B. Martin.
Author / Creator
Publisher
London : Kogan Page, 1991.
Date
1991.
Call Numbers
T0363135
Record Identifier
74VvjxNv735A
MMS ID
991015308829702626
Language
English
Formats
Physical Description
Physical content
91 p. : ill. ; 22 cm.
Publication information
Publisher
London : Kogan Page, 1991.
Place of Publication
England
Date Published
1991.
Subjects
More information
Alternative Titles
Full title
Managing quality customer service / William B. Martin.
Authors, Artists and Contributors
Author / Creator
Notes
General note
Better management skills.
State Reference Library copy: transferred from 658.812/28.
Identifiers
Primary Identifiers
Call Numbers
T0363135
Record Identifier
74VvjxNv735A
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VvjxNv735A
Other Identifiers
ISBN
0749403519
9780749403515 (cased) :
0749403519 (cased) :
9780749403522 (pbk) :
0749403527 (pbk) :
9780749403515
DDC
658.812
MMS ID
991015308829702626
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