Attention all passengers : the airlines' dangerous descent -- and how to reclaim our skies / William...
Attention all passengers : the airlines' dangerous descent -- and how to reclaim our skies / William...
Attention all passengers : the airlines' dangerous descent -- and how to reclaim our skies / William J. McGee.
About this item
Full title
Author / Creator
Publisher
New York : Harper ; Enfield : Publishers Group UK [distributor], c2012.
Call Numbers
N387.70973/15
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
xii, 354 p. ; 24 cm.
Contents
Sit down and shut up or we'll turn this plane around : why airline service has collapsed and air rage is soaring -- What happened to the airlines? -- Collusion and confusion : how airlines don't play by the rules, and how passengers pay -- So you think you've found the lowest fare -- A mad race to t...
Publication information
Publisher
New York : Harper ; Enfield : Publishers Group UK [distributor], c2012.
Edition
1st ed.
Place of Publication
New York (State)
Date Published
c2012.
Subjects
More information
Scope and Contents
Summary
Journalist and consumer advocate William J. McGee offers an exposé on the "friendly skies." From outsourced call centers in India to the Alabama location where all lost baggage ends up, McGee traveled around the globe immersing himself deep into the world of commercial airlines. He interviewed countless industry insiders--pilots, TSA security scre...
Alternative Titles
Full title
Attention all passengers : the airlines' dangerous descent -- and how to reclaim our skies / William J. McGee.
Authors, Artists and Contributors
Author / Creator
Notes
General note
Includes bibliographical references (p. 319-335) and index.
Contextual Information
Date Copyright
c2012.
Identifiers
Primary Identifiers
Call Numbers
N387.70973/15
Record Identifier
74Vvk5eogM3l
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74Vvk5eogM3l
Other Identifiers
ISBN
0062088378 (hbk.)
9780062088376 (hbk.)
DDC
387.70973
MMS ID
991014055699702626
