Improving performance : good practices for the future.
Improving performance : good practices for the future.
About this item
Full title
Publisher
[Canberra : Dept. of Family and Community Services and ACROD ; 2001]
Date
2001]
Call Numbers
NQ658.4013/22
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
vi, 56 p. ; 30 cm.
Contents
Introduction -- Quality improvement -- Quality improvement and business services -- Case study 1. Effecting organisational change -- Case study 2. Sustaining performance: characteristics of a well functioning organisation -- Case study 3. Achieving commercial viability through a focus on good custom...
Publication information
Publisher
[Canberra : Dept. of Family and Community Services and ACROD ; 2001]
Place of Publication
Australian Capital Territory
Date Published
2001]
Access and use
Access Conditions
Commonwealth of Australia.
Subjects
More information
Alternative Titles
Full title
Improving performance : good practices for the future.
Other title
Business services review.
Authors, Artists and Contributors
Notes
General note
At foot of title: These case studies have been prepared by KPMG Consulting in working with Business Services during the Business Services Review with the support of the Department of Family and Community Services.
At head of title: Business Services Review - a joint initiative of ACROD and the Commonwealth Department of Family and Community Services....
Identifiers
Primary Identifiers
Call Numbers
NQ658.4013/22
Record Identifier
74VvkLXxylRZ
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VvkLXxylRZ
Other Identifiers
ISBN
0642456798
9780642456793 (pbk.)
0642456798 (pbk.)
9780642456793
MMS ID
991013892969702626
