Blueprints for service quality : the Federal Express approach.
Blueprints for service quality : the Federal Express approach.
About this item
Full title
Blueprints for service quality : the Federal Express approach.
Publisher
New York : AMA Membership Publications Division, American Management Association, c1991.
Call Numbers
N388.044065/1
Record Identifier
74VvlEgMOo6d
MMS ID
991017427339702626
Language
English
Formats
Physical Description
Physical content
81 p. : ill. ; 22 cm.
Publication information
Publisher
New York : AMA Membership Publications Division, American Management Association, c1991.
Series
Place of Publication
New York (State)
Date Published
c1991.
Subjects
More information
Alternative Titles
Full title
Blueprints for service quality : the Federal Express approach.
Authors, Artists and Contributors
Notes
General note
AMA management briefing.
Contextual Information
Date Copyright
c1991.
Identifiers
Primary Identifiers
Call Numbers
N388.044065/1
Record Identifier
74VvlEgMOo6d
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VvlEgMOo6d
Other Identifiers
ISBN
0814423477 :
9780814423479 :
DDC
388.04406573
MMS ID
991017427339702626
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