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Interpersonal skills as a critical component in customer service : an analysis of job categories and...

Interpersonal skills as a critical component in custome...

Interpersonal skills as a critical component in customer service : an analysis of job categories and...

https://devfeature-collection.sl.nsw.gov.au/record/74Vvm36Qr4bM

Interpersonal skills as a critical component in customer service : an analysis of job categories and training requirements, November 1985.

About this item

Full title

Interpersonal skills as a critical component in customer service : an analysis of job categories and training requirements, November 1985.

Publisher

Canberra : Australian Government Publishing Service, 1986.

Date

1986.

Call Numbers

N658.3124409/1

Record Identifier

74Vvm36Qr4bM

MMS ID

991006525639702626

Language

English

Formats

Physical Description

Physical content

xii, 143, [88] p. : ill. ; 25 cm.

Publication information

Publisher

Canberra : Australian Government Publishing Service, 1986.

Place of Publication

Australian Capital Territory

Date Published

1986.

More information

Alternative Titles

Full title

Interpersonal skills as a critical component in customer service : an analysis of job categories and training requirements, November 1985.

Authors, Artists and Contributors
Notes

General note

Training development series, 0814-7221.

At head of title: National Training Council.

AGPS cat. no. 861764X.

Bibliography: p. [3-7].

Identifiers

Primary Identifiers

Call Numbers

N658.3124409/1

Record Identifier

74Vvm36Qr4bM

Permalink

https://devfeature-collection.sl.nsw.gov.au/record/74Vvm36Qr4bM

Other Identifiers

ISBN

0644054069

9780644054065 :

0644054069 :

9780644054065

DDC

658.312440994

MMS ID

991006525639702626

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