Interpersonal skills as a critical component in customer service : an analysis of job categories and...
Interpersonal skills as a critical component in customer service : an analysis of job categories and training requirements, November 1985.
About this item
Full title
Publisher
Canberra : Australian Government Publishing Service, 1986.
Date
1986.
Call Numbers
N658.3124409/1
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
xii, 143, [88] p. : ill. ; 25 cm.
Publication information
Publisher
Canberra : Australian Government Publishing Service, 1986.
Place of Publication
Australian Capital Territory
Date Published
1986.
Subjects
More information
Alternative Titles
Full title
Interpersonal skills as a critical component in customer service : an analysis of job categories and training requirements, November 1985.
Authors, Artists and Contributors
Author / Artists
Notes
General note
Training development series, 0814-7221.
At head of title: National Training Council.
AGPS cat. no. 861764X.
Bibliography: p. [3-7].
Identifiers
Primary Identifiers
Call Numbers
N658.3124409/1
Record Identifier
74Vvm36Qr4bM
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74Vvm36Qr4bM
Other Identifiers
ISBN
0644054069
9780644054065 :
0644054069 :
9780644054065
DDC
658.312440994
MMS ID
991006525639702626