Service charters in the Commonwealth Government : second whole-of-government report / by the Special...
Service charters in the Commonwealth Government : second whole-of-government report / by the Special...
Service charters in the Commonwealth Government : second whole-of-government report / by the Special Minister of State, Senator the Hon. Chris Ellison.
About this item
Full title
Publisher
Canberra : Dept. of Finance and Administration, c2000.
Call Numbers
N352.43909/ 5
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
vi, 50 p. : ill. ; 25 cm.
Contents
Introduction -- Whole-of-government achievements in 1999-2000 -- Results on service charters for 1999-2000 -- The future of service delivery -- Performance against the original principles for developing a service charter -- Charters: influence on operations -- Client feedback -- Complaint handling s...
Publication information
Publisher
Canberra : Dept. of Finance and Administration, c2000.
Place of Publication
Australian Capital Territory
Date Published
c2000.
Access and use
Access Conditions
Commonwealth of Australia 2000.
Subjects
More information
Alternative Titles
Full title
Service charters in the Commonwealth Government : second whole-of-government report / by the Special Minister of State, Senator the Hon. Chris Ellison.
Authors, Artists and Contributors
Notes
General note
First report titled: Service charters in the Australian Public Service, serving the Australian community.
"July 1999 - June 2000."
Bibliography: p. 50.
Additional physical form availability note
Also available on the Internet at http://www.apsc.gov.au/charters/secondreport.pdf.
Also available via the Web Catalogue.
Contextual Information
Date Copyright
c2000.
Identifiers
Primary Identifiers
Call Numbers
N352.43909/ 5
Record Identifier
74VvoKdeqx3M
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VvoKdeqx3M
Other Identifiers
ISBN
0642449244 (online)
9780642449238
0642449236
9780642449245 (online)
DDC
352.4390994
MMS ID
991013186469702626
