Global directions : new strategies for hospitality and tourism / edited by Richard Teare, Bonnie Far...
Global directions : new strategies for hospitality and tourism / edited by Richard Teare, Bonnie Farber Canziani, and Graham Brown.
About this item
Full title
Publisher
London ; Herndon, VA: Cassell, c1997.
Call Numbers
N338.4791/81
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
xv, 400 p. : ill., map ; 25 cm.
Contents
Ch. 1. A review of the process of environmental scanning in the context of strategy making / Jorge Costa, Richard Teare and Roger Vaughan [et al.] -- Ch. 2. The relationship between organizational structure and strategy / Gavin Eccles, Richard Teare and Jorge Costa -- Ch. 3. A review of strategic pl...
Ch. 8. Financing and investing in the gaming industry / Susan H. Ivancevich and Jannet Vreeland -- Ch. 9. Service quality in the hospitality industry: the process and promise of guest satisfaction / K. S. (Kaye) Chon, Martin Oppermann and Bonnie Farber Canziani -- Ch. 10. Information systems plannin...
Publication information
Publisher
London ; Herndon, VA: Cassell, c1997.
Place of Publication
England
Date Published
c1997.
Subjects
More information
Scope and Contents
Summary
"This book explores the relationship between the theory and practice of strategic planning and development in hospitality organizations, and at tourist destinations. It reviews the literature and uses case examples from Europe, the USA and Australia."--BOOK JACKET.
Alternative Titles
Full title
Global directions : new strategies for hospitality and tourism / edited by Richard Teare, Bonnie Farber Canziani, and Graham Brown.
Authors, Artists and Contributors
Author / Artists
Notes
General note
Includes bibliographical references and indexes.
Contextual Information
Date Copyright
c1997.
Identifiers
Primary Identifiers
Call Numbers
N338.4791/81
Record Identifier
74VvpNO7jzzy
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VvpNO7jzzy
Other Identifiers
ISBN
0304339318 :
9780304339310
0304339318
9780304339327 (pbk)
0304339326 (pbk)
9780304339310 :
9780304339327(pbk.)
0304339326(pbk.)
9780304339327 (pbk.)
0304339326 (pbk.)
DDC
647.94068
338.4791
MMS ID
991005321849702626