iv, 155 p.; 30 cm.

1.0. Introduction -- 1.1. Nature and purpose of this research -- 1.2. Background issues -- 1.3. Steering Committee -- 1.4. Scope of the study -- 1.5. Definitions of violence -- 1.6. The mediation agencies covered by this report -- 2.0. A review of existing literature on family mediation and family v...

3.0. Agency profile -- 3.1. Introduction -- 3.2. History and development of funded mediation services -- 3.3. Basic client data -- 3.4. Current models or practice -- 3.4.1. Differing approaches -- 3.4.2. Length and number of sessions -- 3.4.3. Current staffing -- 3.4.4. Staff or sessional mediators...

3.6.8. Safety procedures -- 3.6.9. Referal practices -- 3.6.10. Conduct of mediation -- 3.6.10. Shuttle mediation -- 3.6.11. Other changes to practice -- 3.6.12. Agreements and summaries of sessions -- 3.7. Secondary activities -- 3.7.1. Briefing and debriefing -- 3.7.2. Follow-up and review -- 3.7....

4.2.5. Clients' views about violence as an issue in family mediation -- 4.2.6. Cases which did not go to mediation -- 4.2.7. Mediation arrangements -- 4.2.8. Mediated cases: clients' views on various aspects of the mediation process -- 4.2.9. The parties' subsequent relationship -- 4.2.10. Other gen...

5.2.5. Mediation arrangements -- 5.2.6. Men's views on aspects of the mediation process -- 5.2.7. The parties' subsequent relationship -- 5.2.8. Other comments -- 5.3. Further discussion with respondents to the men's survey -- 5.4. Summary -- 6.0. Qualitative interviews with femal clients of mediati...

6.3.8. High costs of other legal options -- 6.3.9. Informal and other resolutions -- 6.3.10. No further action -- 6.3.11. Summary of issues: non-mediated cases -- 7.0. Referral agencies and networks -- 7.1. Referral networks -- 7.2. Domestic violence and women's support services -- 7.2.1. Western Sy...

8.3.13. Follow-up after mediation is concluded -- 8.4. A framework for training -- 8.4.1. National training program -- 8.4.2. Program development -- 8.4.3. 'Train the trainer' program -- 8.4.4. Role of trainers at agency level -- 8.4.5. Relationship between training and agency practice -- 8.4.6. Con...