Managing Emotions and Conflict in the Workplace [electronic resource].
Managing Emotions and Conflict in the Workplace [electronic resource].
About this item
Full title
Author / Creator
Publisher
Maleny : eContent Management Pty Ltd, 2006.
Date
2006.
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
1 online resource (96 p.)
Contents
Preliminaries; Table of Contents; Editorial: Emotions and coping with conflict: An introduction; Emotional labour and negative job outcomes: An evaluation of the mediating role of emotional dissonance; The expression of suppression: Loss and emotional labour in narratives of organisational change; T...
Epilogue: Promising research opportunities in emotions and coping with conflict.
Publication information
Publisher
Maleny : eContent Management Pty Ltd, 2006.
Date Published
2006.
Access and use
Access Conditions
Available for use in the Library. Available from home to registered NSW residents.
Subjects
More information
Scope and Contents
Summary
An understanding of behaviour in the work environment is not complete until we understand the nature and effect of human emotion. We all experience emotions that affect the way we feel and behave at work. This is particularly so in conflict situations where the level of interaction between individuals results in exposure to emotions on a regular ba...
Alternative Titles
Full title
Managing Emotions and Conflict in the Workplace [electronic resource].
Authors, Artists and Contributors
Author / Creator
Author / Artists
Notes
General note
Description based upon print version of record.
Identifiers
Primary Identifiers
Record Identifier
74VvxXRKJNJy
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VvxXRKJNJy
Other Identifiers
ISBN
9781433701290
DDC
658.3
MMS ID
991016772629702626