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Managing Emotions and Conflict in the Workplace [electronic resource].

Managing Emotions and Conflict in the Workplace [electr...

Managing Emotions and Conflict in the Workplace [electronic resource].

https://devfeature-collection.sl.nsw.gov.au/record/74VvxXRKJNJy

Managing Emotions and Conflict in the Workplace [electronic resource].

About this item

Full title

Managing Emotions and Conflict in the Workplace [electronic resource].

Author / Creator

Publisher

Maleny : eContent Management Pty Ltd, 2006.

Date

2006.

Record Identifier

74VvxXRKJNJy

MMS ID

991016772629702626

Language

English

Formats

Physical Description

Physical content

1 online resource (96 p.)

Contents

Preliminaries; Table of Contents; Editorial: Emotions and coping with conflict: An introduction; Emotional labour and negative job outcomes: An evaluation of the mediating role of emotional dissonance; The expression of suppression: Loss and emotional labour in narratives of organisational change; T...

Epilogue: Promising research opportunities in emotions and coping with conflict.

Publication information

Publisher

Maleny : eContent Management Pty Ltd, 2006.

Date Published

2006.

Access and use

Access Conditions

Available for use in the Library. Available from home to registered NSW residents.

More information

Scope and Contents

Summary

An understanding of behaviour in the work environment is not complete until we understand the nature and effect of human emotion. We all experience emotions that affect the way we feel and behave at work. This is particularly so in conflict situations where the level of interaction between individuals results in exposure to emotions on a regular ba...

Alternative Titles

Full title

Managing Emotions and Conflict in the Workplace [electronic resource].

Authors, Artists and Contributors

Author / Creator

Notes

General note

Description based upon print version of record.

Identifiers

Primary Identifiers

Record Identifier

74VvxXRKJNJy

Permalink

https://devfeature-collection.sl.nsw.gov.au/record/74VvxXRKJNJy

Other Identifiers

ISBN

9781433701290

DDC

658.3

MMS ID

991016772629702626