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Putting Citizens First : Engagement in Policy and Service Delivery for the 21st Century

Putting Citizens First : Engagement in Policy and Servi...

Putting Citizens First : Engagement in Policy and Service Delivery for the 21st Century

https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_proquest_ebookcentral_EBC4585019

Putting Citizens First : Engagement in Policy and Service Delivery for the 21st Century

About this item

Full title

Putting Citizens First : Engagement in Policy and Service Delivery for the 21st Century

Publisher

Canberra: ANU Press

Date

2013

Language

English

Formats

Publication information

Publisher

Canberra: ANU Press

More information

Scope and Contents

Contents

This book explores the ways in which governments are putting citizens first in their policy-making endeavours. Making citizens the focus of policy interventions and involving them in the delivery and design is for many governments a normative ideal; it is a worthy objective and sounds easy to achieve. But the reality is that putting citizens at the...

Alternative Titles

Full title

Putting Citizens First : Engagement in Policy and Service Delivery for the 21st Century

Identifiers

Primary Identifiers

Record Identifier

TN_cdi_proquest_ebookcentral_EBC4585019

Permalink

https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_proquest_ebookcentral_EBC4585019

Other Identifiers

ISBN

1922144339,9781922144331,1922144347,9781922144348

DOI

10.26530/OAPEN_459992

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