Do You Want to Chat? Reevaluating Organization of Virtual Reference Service at an Academic Library
Do You Want to Chat? Reevaluating Organization of Virtual Reference Service at an Academic Library
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Publisher
Chicago: American Library Association
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Language
English
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Publisher
Chicago: American Library Association
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Scope and Contents
Contents
Since their inception, virtual reference services have evolved considerably and are now a significant component of library services in many types of library environments. The current paper reports on a study undertaken at a researchintensive academic library that analyzed and evaluated a decade-old virtual reference service. The main goal of the st...
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Full title
Do You Want to Chat? Reevaluating Organization of Virtual Reference Service at an Academic Library
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Author / Creator
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Record Identifier
TN_cdi_proquest_journals_1824481154
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_proquest_journals_1824481154
Other Identifiers
ISSN
1094-9054
E-ISSN
2163-5242,1094-9054
DOI
10.5860/rusq.56n1.36
