The evolution and convergence of total quality management and management theories
The evolution and convergence of total quality management and management theories
About this item
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Publisher
Abingdon: Routledge
Journal title
Language
English
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Publication information
Publisher
Abingdon: Routledge
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Scope and Contents
Contents
This study compares the historical evolution of Total Quality Management (TQM) to eight well-known management theories to investigate whether there are affinities between TQM and the selected management theories. The study uses the core values and components of the EFQM Excellence Model as the framework for the analysis which reveals that most of t...
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Full title
The evolution and convergence of total quality management and management theories
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Author / Creator
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Record Identifier
TN_cdi_proquest_journals_2077177435
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_proquest_journals_2077177435
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ISSN
1478-3363
E-ISSN
1478-3371
DOI
10.1080/14783363.2018.1486556