Building a client-focused IT organization
Building a client-focused IT organization
About this item
Full title
Author / Creator
Publisher
Bradford: Emerald Group Publishing Limited
Journal title
Language
English
Formats
Publication information
Publisher
Bradford: Emerald Group Publishing Limited
Subjects
More information
Scope and Contents
Contents
This paper focuses on a multi-year effort to change the organizational culture of a very traditional IS unit into one that is learning organization and client service oriented. It describes the steps taken in the first 2 years within the context of Jon Kotter's 8-stage process of creating major change. This paper sets forth the intent of each phase...
Alternative Titles
Full title
Building a client-focused IT organization
Authors, Artists and Contributors
Author / Creator
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Primary Identifiers
Record Identifier
TN_cdi_proquest_journals_218058409
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_proquest_journals_218058409
Other Identifiers
ISSN
2056-4880
E-ISSN
2056-4899
DOI
10.1108/10650749810227161
