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The influence of menu design, menu item descriptions and menu variety on customer satisfaction. A ca...

The influence of menu design, menu item descriptions and menu variety on customer satisfaction. A ca...

https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_proquest_journals_2252320807

The influence of menu design, menu item descriptions and menu variety on customer satisfaction. A case study of Egypt

About this item

Full title

The influence of menu design, menu item descriptions and menu variety on customer satisfaction. A case study of Egypt

Publisher

London, England: Sage Publications, Ltd

Journal title

Tourism and hospitality research, 2019-04, Vol.19 (2), p.213-224

Language

English

Formats

Publication information

Publisher

London, England: Sage Publications, Ltd

More information

Scope and Contents

Contents

This study proposed a model of the influence of menu attributes on customer satisfaction. Customer satisfaction studies in restaurants have not emphasized menu attributes, despite menus being critically important restaurant products. To date no study has investigated the relationship between menu attributes and customer satisfaction. Multiple regre...

Alternative Titles

Full title

The influence of menu design, menu item descriptions and menu variety on customer satisfaction. A case study of Egypt

Authors, Artists and Contributors

Identifiers

Primary Identifiers

Record Identifier

TN_cdi_proquest_journals_2252320807

Permalink

https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_proquest_journals_2252320807

Other Identifiers

ISSN

1467-3584

E-ISSN

1742-9692

DOI

10.1177/1467358417708228

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