An ERP success model based on agency theory and IS success model: The case of a banking institution...
An ERP success model based on agency theory and IS success model: The case of a banking institution in Africa
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Publisher
Bradford: Emerald Group Publishing Limited
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Language
English
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Publisher
Bradford: Emerald Group Publishing Limited
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PurposeThe purpose of this paper is to propose an enterprise resource planning (ERP) implementation model based on the agency theory and the Delone and McLean information systems (IS) success model. This paper answers two major research questions: (i) how does client–consultant interaction affect the outcome of ERP implementation projects; and (ii)...
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Full title
An ERP success model based on agency theory and IS success model: The case of a banking institution in Africa
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TN_cdi_proquest_journals_2498985527
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https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_proquest_journals_2498985527
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ISSN
1463-7154
E-ISSN
1758-4116
DOI
10.1108/BPMJ-04-2018-0113
