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Investigating the nonlinear and conditional effects of trust—The new role of institutional contexts...

Investigating the nonlinear and conditional effects of trust—The new role of institutional contexts...

https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_proquest_journals_2794519354

Investigating the nonlinear and conditional effects of trust—The new role of institutional contexts in online repurchase

About this item

Full title

Investigating the nonlinear and conditional effects of trust—The new role of institutional contexts in online repurchase

Publisher

Chichester, UK: John Wiley & Sons, Inc

Journal title

Information systems journal (Oxford, England), 2023-05, Vol.33 (3), p.486-523

Language

English

Formats

Publication information

Publisher

Chichester, UK: John Wiley & Sons, Inc

More information

Scope and Contents

Contents

Trust is paramount to developing and maintaining long‐term relationships in all stages of the customer lifecycle, including the repurchase stage. This research goes beyond the simple finding documented in the extant trust literature that the effect of trust will diminish. It sheds light on the role of institutional contexts and develops a nuanced u...

Alternative Titles

Full title

Investigating the nonlinear and conditional effects of trust—The new role of institutional contexts in online repurchase

Identifiers

Primary Identifiers

Record Identifier

TN_cdi_proquest_journals_2794519354

Permalink

https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_proquest_journals_2794519354

Other Identifiers

ISSN

1350-1917

E-ISSN

1365-2575

DOI

10.1111/isj.12410

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