Service Quality and Customer Satisfaction in Some Selected Insurance Firms in Akure Metropolis in On...
Service Quality and Customer Satisfaction in Some Selected Insurance Firms in Akure Metropolis in Ondo State, Nigeria
About this item
Full title
Author / Creator
Department of Business Administration, Faculty of Humanities, Social and Management Sciences, Elizade University, Ilara- Mokin, Ondo State, Nigeria , Department of Accounting and Finance, Faculty of Humanities, Social and Management Sciences, Elizade University, Ilara- Mokin, Ondo State, Nigeria , Ogbeide, Sunday Oseiweh , Adesuyi, Isaac Olufemi and Adeoye, Itunuoluwas Ayobami
Publisher
Ploiesti: Petroleum-Gas University of Ploiesti
Journal title
Language
English
Formats
Publication information
Publisher
Ploiesti: Petroleum-Gas University of Ploiesti
Subjects
More information
Scope and Contents
Contents
In order to acquire a strategic competitive advantage, service quality has been accepted as a strategy for differentiation and value addition to service offerings. However, providing high-quality, cost-effective services is not a simple feat in the insura
Alternative Titles
Full title
Service Quality and Customer Satisfaction in Some Selected Insurance Firms in Akure Metropolis in Ondo State, Nigeria
Authors, Artists and Contributors
Author / Creator
Department of Accounting and Finance, Faculty of Humanities, Social and Management Sciences, Elizade University, Ilara- Mokin, Ondo State, Nigeria
Ogbeide, Sunday Oseiweh
Adesuyi, Isaac Olufemi
Adeoye, Itunuoluwas Ayobami
Identifiers
Primary Identifiers
Record Identifier
TN_cdi_proquest_journals_3065044318
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_proquest_journals_3065044318
Other Identifiers
ISSN
2284-8576
E-ISSN
2284-8584
DOI
10.51865/EITC.2023.01.07
