Beyond anger: A deeper look at consumer animosity
Beyond anger: A deeper look at consumer animosity
About this item
Full title
Author / Creator
Publisher
London: Palgrave Macmillan
Journal title
Language
English
Formats
Publication information
Publisher
London: Palgrave Macmillan
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More information
Scope and Contents
Contents
Grounded in cognitive-affective theories of emotion, an extended conceptual framework of consumer animosity is developed that (1) distinguishes between consumers' cognitive appraisal of the international dispute and the resulting emotional response, (2) expands from a valence-based approach to consider the differential effects of agonistic (i.e., a...
Alternative Titles
Full title
Beyond anger: A deeper look at consumer animosity
Authors, Artists and Contributors
Author / Creator
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Primary Identifiers
Record Identifier
TN_cdi_proquest_miscellaneous_1710254756
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_proquest_miscellaneous_1710254756
Other Identifiers
ISSN
0047-2506
E-ISSN
1478-6990
DOI
10.1057/jibs.2014.74
