When can you trust "trust"? Calculative trust, relational trust, and supplier performance
When can you trust "trust"? Calculative trust, relational trust, and supplier performance
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Publisher
Chichester, UK: John Wiley & Sons, Ltd
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Language
English
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Publisher
Chichester, UK: John Wiley & Sons, Ltd
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Contents
Our research empirically assesses two distinct bases for trust: calculative trust, based on a structure of rewards and penalties, versus relational trust, a judgment anchored in past behavior and characterized by a shared identity. We find that calculative trust and relational trust positively influence supplier performance, with calculative trust...
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Full title
When can you trust "trust"? Calculative trust, relational trust, and supplier performance
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TN_cdi_proquest_miscellaneous_1811845892
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_proquest_miscellaneous_1811845892
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ISSN
0143-2095
E-ISSN
1097-0266
DOI
10.1002/smj.2374