Framing Reference Encounters
Framing Reference Encounters
About this item
Full title
Author / Creator
Publisher
Chicago, Ill: Reference Services Division of the American Library Association
Journal title
Language
English
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Publication information
Publisher
Chicago, Ill: Reference Services Division of the American Library Association
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More information
Scope and Contents
Contents
In meeting library patrons, reference librarians often must deal with not only a reference question but library and organizational policies. This paper presents four frames described by Lee Bolman and Terrence Deal that can be used to sharpen one's understanding of reference encounters and provide possible solutions. The structural frame uses ratio...
Alternative Titles
Full title
Framing Reference Encounters
Authors, Artists and Contributors
Author / Creator
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Primary Identifiers
Record Identifier
TN_cdi_proquest_miscellaneous_57405332
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_proquest_miscellaneous_57405332
Other Identifiers
ISSN
0033-7072
