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New Spin on Call Center Outsourcing; As hundreds of thousands of call center jobs migrate to offshor...

New Spin on Call Center Outsourcing; As hundreds of thousands of call center jobs migrate to offshor...

https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_proquest_wirefeeds_448335636

New Spin on Call Center Outsourcing; As hundreds of thousands of call center jobs migrate to offshore call centers, the big question becomes how does one manage it? A new approach in the form of seat leasing may just be the answer for control-hungry business owners

About this item

Full title

New Spin on Call Center Outsourcing; As hundreds of thousands of call center jobs migrate to offshore call centers, the big question becomes how does one manage it? A new approach in the form of seat leasing may just be the answer for control-hungry business owners

Publisher

New York: PR Newswire Association LLC

Journal title

PR Newswire, 2006

Language

English

Publication information

Publisher

New York: PR Newswire Association LLC

Subjects

Subjects and topics

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Scope and Contents

Contents

In the past companies would outsource their operation to a call center that they only had a conversation with over the phone. "It was and still is a reality that small to medium sized companies could outsource a vital piece of their operation to a call center being run out of a basement," says James Stinson, CEO of Global Sky, a Philippines based c...

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Full title

New Spin on Call Center Outsourcing; As hundreds of thousands of call center jobs migrate to offshore call centers, the big question becomes how does one manage it? A new approach in the form of seat leasing may just be the answer for control-hungry business owners

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Record Identifier

TN_cdi_proquest_wirefeeds_448335636

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https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_proquest_wirefeeds_448335636

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