New Spin on Call Center Outsourcing; As hundreds of thousands of call center jobs migrate to offshor...
New Spin on Call Center Outsourcing; As hundreds of thousands of call center jobs migrate to offshore call centers, the big question becomes how does one manage it? A new approach in the form of seat leasing may just be the answer for control-hungry business owners
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New York: PR Newswire Association LLC
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English
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New York: PR Newswire Association LLC
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In the past companies would outsource their operation to a call center that they only had a conversation with over the phone. "It was and still is a reality that small to medium sized companies could outsource a vital piece of their operation to a call center being run out of a basement," says James Stinson, CEO of Global Sky, a Philippines based c...
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New Spin on Call Center Outsourcing; As hundreds of thousands of call center jobs migrate to offshore call centers, the big question becomes how does one manage it? A new approach in the form of seat leasing may just be the answer for control-hungry business owners
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TN_cdi_proquest_wirefeeds_448335636
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https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_proquest_wirefeeds_448335636