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Pictures | Photographs | Manuscripts | Clippings | Ephemera
Boxes 01-31: National Parks Association of New South Wales further records
Date:1954-1997
Call Numbers:MLMSS 8868/Boxes 1-31
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ebooks
Customer care excellence [electronic resource] : how to create an effective customer focus / Sarah Cook.
Author / Creator:Cook, Sarah, 1955-
Publisher:London ; Philadelphia : Kogan Page, 2008.
Edition:5th ed., Fully updated.
Date:2008.
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Books
Total quality management in healthcare : implementation strategies for optimum results / D.H. Stamatis.
Author / Creator:Stamatis, D. H., 1947-
Publisher:Chicago : Irwin Professional, c1996.
Call Numbers:N362.10685/5
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ebooks
Northern Rivers CMA [electronic resource].
Publisher:[Grafton, N.S.W.?] : Northern Rivers CMA, [2004?]-
Date:[2004?]-
View online
Freely accesible: Publisher site.
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Books
Dengue : guidelines for diagnosis, treatment, prevention and control.
Publisher:Geneva, Switzerland : World Health Organization, 2009.
Edition:New ed.
Date:2009.
Call Numbers:N616.91852/1
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Books
The four mindsets : how to influence motivate and lead high performance teams / Anna-Lucia Mackay.
Author / Creator:Mackay, Anna-Lucia, author.
Publisher:Milton, Qld Wiley, 2015.
Call Numbers:G 2015/3129
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Books
The Oxford handbook of lifelong learning / edited by Manuel London.
Publisher:New York : Oxford University Press, [2021]
Edition:Second Edition.
Call Numbers:G 2021/4548
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Books
The first-time manager / Loren B. Belker & Gary S. Topchik.
Author / Creator:Belker, Loren B.
Publisher:New York, N.Y. : AMACOM, c2005.
Edition:5th ed.
Call Numbers:N658.302/99
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Books
Managing gifts and benefits in the public sector : toolkit.
Publisher:Sydney, N.S.W. : ICAC, 2006.
Date:2006.
Call Numbers:NQ352.63099/10 DISC , Q352.63099/6 (DISC)
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ebooks
The manager's desk reference / Cynthia Berryman-Fink and Charles B. Fink. [electronic resource]
Publisher:New York : AMACOM, American Management Association, 1996.
Edition:2nd ed.
Date:1996.
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Manuscripts | Pictures | Drawings
Christine Laurence papers relating to Sydney sustainable transport movement, ca. 1975-2007
Author / Creator:Laurence, Christine
Date:ca. 1975-2007
Call Numbers:MLMSS 9758 , XV/164
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Books
Southland : a case study-based training exercise in policy analysis for the agricultural and rural sector.
Publisher:Rome : Food and Agriculture Organization of the United Nations, 2003.
Date:2003.
Call Numbers:NQ338.18/11 DISC
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Books
Managing to keep the customer : how to achieve and maintain superior customer service throughout the organization.
Author / Creator:Desatnick, Robert L.
Publisher:San Francisco : Jossey-Bass Publishers, c1993.
Edition:Rev. ed. / Robert L. Desatnick, Denis H. Detzel.
Call Numbers:N658.812/59
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ebooks
Food services manual [electronic resource] / NSW Dept. of Community Services.
Publisher:Ashfield, N.S.W. : Dept. of Community Services, 2000.
Date:2000.
View online
Freely accesible: Publisher site.
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Books
Introduction to security / Robert J. Fischer, Gion Green.
Author / Creator:Fischer, Robert J.
Publisher:Boston, Mass. ; Oxford : Butterworth-Heinemann, c1998.
Edition:6th ed.
Call Numbers:N363.289/13
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ebooks
Work Management to Optimise Occupational Radiological Protection at Nuclear Power Plants [electronic resource] / Organisation for Economic Co-operation and Development
Author / Creator:Organisation for Economic Co-operation and Development.
Publisher:Paris : OECD Publishing, 2009.
Date:2009.
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Books
Corporate governance framework : Australian Electoral Commission.
Author / Creator:Australian National Audit Office.
Publisher:Canberra : Australian National Audit Office, 1998.
Date:1998.
Call Numbers:N352.4390994/19
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Manuscripts | Clippings
Boxes 01-20: Tenants' Union of N.S.W. further records
Call Numbers:MLMSS 8426/Boxes 1-20
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Books
Challenging behaviour / Eric Emerson, Stewart L. Einfeld.
Author / Creator:Emerson, Eric, 1953-
Publisher:Cambridge, UK ; New York : Cambridge University Press, 2011.
Edition:3rd ed.
Date:2011.
Call Numbers:N362.19689/9
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Books
The hidden epidemic : confronting sexually transmitted diseases / Thomas R. Eng and William T. Butler, editors ; Committee on Prevention and Control of Sexually Transmitted Diseases, Institute of Medi...
Author / Creator:Institute of Medicine (U.S.). Committee on Prevention and Control of Sexually Transmitted Diseases.
Publisher:Washington, D.C. ; [Great Britain] : National Academy Press, 1997.
Date:1997.
Call Numbers:N614.5470973/1
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